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Legal Terms Service Policies

Our service operates under jurisdiction-dependent terms. Account access, payment processing through bKash, Nagad and Rocket, and platform use depend on your local law and the regions we can serve.

Jurisdiction-dependent accessAccount verification requiredPayment compliance standardsRegional eligibility rulesPolicy update notifications
333 bat Legal Terms Service Policies
ACCOUNT SECURITY

How We Handle Your Data

We collect your mobile number, bKash or Nagad account details and device information to verify identity and process payments. Your data stays encrypted in transit and at rest; we do not sell it to third parties or use it for marketing outside the platform.

Data storage

Account credentials, payment history and login records sit on secure servers with access limited to operations and compliance staff. We retain transaction logs for the period required by payment processors and local regulations, then archive or delete them.

Cookie usage

We set session cookies to keep you logged in and track which games you open so the lobby loads faster next time. Analytics cookies measure page load speed and error rates; you can disable them in your browser without affecting account access.

Withdrawal verification

When you request a payout to bKash, Nagad or Rocket, we check that the wallet name matches your account name and that the mobile number was used for deposits. If details mismatch, we pause the withdrawal and ask you to confirm ownership through live chat.

Policy change alerts

Major updates to our terms — changes in payment methods, age requirements or regional availability — trigger an inbox notification and an email to your registered address. You'll see the alert before your next login, with a summary of what changed and the effective date.

POLICY CONTACT

Reach Us for Legal Questions

If you need clarity on our terms, account eligibility or payment compliance, our support team can walk you through the details. We handle policy questions the same way we handle account issues — direct, specific answers in English.

Live chat Open the chat icon in your account dashboard and ask about terms, verification steps or regional access. Our team responds in real time during service hours and leaves a transcript you can review later.
Email support Send policy questions to our support address and we'll reply with the relevant section of our terms, plus plain-English context. Include your account username if the question relates to your specific access or payment method.
FAQ library Check the questions section below for common legal topics — account eligibility, payment compliance, data handling and how we notify you of policy changes. Most answers link to the exact clause in our full terms document.

Legal & Policy Questions

Access depends on local law and the regions we're authorised to serve. When you register, we check your IP and mobile wallet region; if the system flags a restricted area, account creation will pause and support will explain the limitation.

Our verification process links your mobile number and bKash, Nagad or Rocket account to one platform account. Duplicate registrations violate our terms and result in both accounts being suspended until you contact support to consolidate them into a single profile.

We send an inbox alert and an email to the address on file. The message summarises what changed, links to the full updated terms, and states the date the new version takes effect. Logging in after that date means you accept the revised policy.

Start with live chat or email support and explain the issue. Our team reviews account actions and can escalate unresolved disputes to a senior operations contact. Include your account username, the date of the action and any relevant transaction or game-round IDs.

No. Studios see only your session token and bet history, not your bKash, Nagad or Rocket account number. Payment processing stays separate from game-round data; we handle deposits and withdrawals directly, then route game bets through studio APIs that never touch wallet credentials.

Active accounts and their transaction history remain accessible indefinitely. If you request account closure, we anonymise personal identifiers within thirty days but retain transaction logs for the period required by payment processors and compliance rules, typically twelve to twenty-four months.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.